Awards & accreditations

• 2017
• 2016
• 2015
• 2014
• 2013
• 2012
• 2011
• 2010
• 2009
• 2008
• 2007
• 2001 - 2006

• 2017

  • Finalist – HR Excellence Awards - Most Effective Benefits Strategy

• 2016

  • Winner – The Lloyds Bank National Business Awards - The Howard Kennedy Employer of the Year 
     
  • Finalist – The Lloyds Bank National Business Awards - The Lloyds Bank Positive Social Impact Award 
     
  • Finalist – Women in Housing - Leading Female Mentor/Coach Award: Julia Prichard
     
  • Finalist – Women in Housing - Exemplary Housing Professional Award: Angela Hamilton
     
  • Finalist – Women in Housing - Best Unsung Community Hero: Georgina Corley
     
  • Finalist – 24 Housing Awards - Best Training Scheme (Ferry Project / HOPE)
     
  • Winner – RoSPA Occupational Health and Safety President's Award (twelve consecutive Gold Awards)
     
  • The Future of Housing Awards 2016 - Top 20 Young Leaders: Cara Jackson
     
  • The Future of Housing Awards 2016 - Top 20 Young Leaders: Charlotte Tolley
     
  • Finalist – HR Excellence Awards - Health and Wellbeing Award
     
  • Finalist – Housing Heroes 2016 - Inspirational Colleague of the Year: Emma Webb (Ferry Project)
     
  • Winner – International Safety Award with Merit
     
  • Finalist – Cambridgeshire Chamber of Commerce - Award for Excellence in Staff Development
• • Winner - Living Sports Awards - Workplace of the Year
     
  • Finalist – National Business Awards - Employer of the Year (Luminus)
     
  • Finalist – National Business Awards - Social Enterprise of the Year (HOPE)
     
  • Finalist – 24 Housing Awards - Best Green Scheme (Energy Champions)
     
  • Shortlisted – 24 Housing Young Leaders 2015: Madeleine Brown
     
  • Finalist – Women in Housing - Leading Female Mentor / Coach Award: Jane Hurst (HOPE)
     
  • Finalist – Women in Housing - Most Effective Woman Board Member Award: Janet Boston
     
  • Finalist – ICS Customer Satisfaction Awards 2015 - Customer Service Strategic Leadership Award: Dr Chan Abraham
     
  • Finalist – ICS Customer Satisfaction Awards 2015 - Objective HR Employee Engagement Strategy of the Year
     
  • Winner – British Safety Council International Safety Awards - Merit
     
  • Finalist – Housing Excellence Awards - Social Landlord of the Year (Medium)
     
  • Finalist – Housing Excellence Awards - Tenant of the Year: Georgina Corley
     
  • Winner – RoSPA Occupational Health and Safety Presidents Award (eleven consecutive Gold Awards)
     
  • Finalist – Housing Heroes Awards - Lifetime Achievement in Housing: Dr Chan Abraham
     
  • Finalist – Housing Heroes Awards - Mentor of the Year: Claude Goldsworth (HOPE)
     
  • Winner – RoSPA Guardian Angel Awards - Archangel Award: Gary Pyle
• • Winner – Best Employers Eastern Region Employee Engagement Award (large business winner)
     
  • Winner - RoSPA Occupational Health and Safety Presidents Award (ten consecutive Gold Awards)
     
  • Winner – NHF Local Community Impact Awards 2014, Greener Living (Energy Champions)
     
  • Winner – British Safety Council (BSC) International Safety Awards, Merit
     
  • Winner – “Stevie” International Business Award, Bronze medal (Company of the Year – non-profit or government organisation)
     
  • Finalist – National Business Awards: Employer of the Year
     
  • Finalist – ICS Customer Satisfaction Awards 2014 Quality Service Provider of the Year
     
  • Finalist – Housing Heroes Awards 2014 Inspirational Tenant/Resident of the Year (Maurice Peters, Energy Champion)
     
  • Finalist – 24Housing Awards: Community Achievement Award (Luminus Street Representatives)
     
  • Finalist – NHF National Community Impact Awards 2014, Greener Living (Energy Champions)
     
  • Finalist – 24Housing Awards: Care & Support Provider of the Year (Ferry Project Night Shelter)
• • Finalist – Women in Housing - Best Community Project to Rebuild Women's Lives Award: Sonya Fitt (Family Intervention Project)
     
  • Finalist – Fenland Enterprise Business Awards - Business Person of the Year: Moira Pollard
     
  • Finalist – ICS Customer Satisfaction Awards 2013 Customer Service Leadership Award: Group Chief Executive
     
  • Winner – RoSPA Occupational Health and Safety Gold Award (ninth year running)
     
  • Winner – RoSPA MORR Safety Gold Award
     
  • The Future of Housing Awards 2013 - Top 30 Young Leaders: Cheryl Dyet
     
  • The Future of Housing Awards 2013 - Top 30 Young Leaders: Luke Venni
     
  • Winner – British Safety Council (BSC) International Safety Awards - Merit
     
  • Winner – Housing Heroes Awards - Support/Care Team of the Year: Ferry Project
     
  • Finalist – National Business Awards - Croner Employer of the Year: Luminus Group
     
  • Finalist – No Offence Inspirational Award: Simon Cameron
     
  • Finalist – Personnel Today Awards - Award for Employee Benefits
     
• • Winner - Living Sports - Employer of the Year Award
     
  • Winner – Best Employers Eastern Region - Employee Values
     
  • Winner – Best Companies 2012 3* (Extraordinary) Accreditation
     
  • Winner – Sunday Times 100 Best Companies to Work For Not for Profit – 6th
     
  • Winner – British Safety Council (BSC) International Safety Awards, Merit
     
  • Winner – RoSPA Occupational Health and Safety Gold Award (eighth year running)
     
  • Finalist – ICS Customer Satisfaction Awards 2012 Customer Communication Strategy of the Year
     
  • Finalist – ICS Customer Satisfaction Awards 2012 Customer service leadership award (Group Chief Executive)
     
  • Finalist – Housing Heroes Awards 2012 Inspirational Mentor of the Year (Kim Bryant)
     
  • Winner – Housing Heroes Awards 2012 Inspirational Leader of the Year (Keith Smith)
     
  • Finalist – UK Housing Awards Community Initiative of the Year (Ferry Project Night Shelter)
     
  • Finalist – Housing Excellence Awards 2012 Tenant of the Year (Georgina Corley)
     
  • Winner – Housing Excellence Awards 2012 Best Regeneration Scheme of the Year (Joseph Rank House)
     
  • Finalist – National Business Awards 2012 The Croner Employer of the Year
     
  • Finalist – HCA Regeneration and Renewal Awards 2012 Award for skills development ( Ferry Project education programme)
     
  • Highly Commended – HCA Regeneration and Renewal Awards 2012 Award for mixed-use development (Octavia View housing and commercial with shop, café etc)
     
  • Finalist – HCA Regeneration and Renewal Awards 2012 Award for regenerating rural communities (Octavia View - community hub)
     
  • Winner – Fenland Enterprise Business Awards 2012 Employer of the Year (Ferry Project)
     
  • Finalist – Fenland Enterprise Business Awards 2012 The Green Award (HOPE Social Enterprises)
     
  • Finalist – Fenland Enterprise Business Awards 2012 Business Person of the Year (Julia Prichard)
     
• • Winner – Best Companies 2011 3* (Extraordinary) Accreditation
     
  • Winner – Sunday Times 100 Best Companies to Work For – 2nd
     
  • Winner – Sunday Times 100 Best Companies to Work For – Special Award for Wellbeing
     
  • Commended – RoSPA Occupational Health and Safety Sector Award 2011
     
  • Winner – RoSPA Occupational Health and Safety Gold Award 2010 (seventh year running)
     
  • Merit – British Safety Council International Safety Award
     
  • Finalist – Housing Heroes 2011 – HR Team of the Year
     
  • Finalist – Customer Service Training Awards 2011 – Public Sector/Not for Profit
     
  • Finalist – Fenland Enterprise Business Awards – Medium sized business of the year
     
  • Finalist – Fenland Enterprise Business Awards – Employer of the Year
     
  • Finalist – National Business Awards 2011 – Employer of the Year
     
  • Winner – NHIC Awards 2011 – Best brownfield or recycled building project (Joseph Rank House)
     
• • Winner – Best Companies 2010 3* (Extraordinary) Accreditation
     
  • Winner – Sunday Times 100 Best Companies to Work For – 2nd
     
  • Winner – Sunday Times 100 Best Companies to Work For – Special Award for Leadership
     
  • Finalist – Sunday Times 100 Best Companies to Work For – Special Award for Learning and Development
     
  • Winner – RoSPA Occupational Health and Safety Gold Award 2010 (sixth year running)
     
  • Winner – RoSPA MORR Safety Gold Award 2010Winner – British Safety Council International Safety Award
     
  • Finalist – London Excellence Awards 2010 Leadership Award
     
  • Finalist – National Business Awards 2010 Employer of the Year
     
  • Highly commended – Fenland Enterprise Business Awards 2010 – Social Enterprise Award (Hope Social Enterprises)
     
  • Winner – Fenland Enterprise Business Awards 2010 – Business Person of the Year (Keith Smith)
     
  • Finalist – Occupational Health Awards 2010 – Award for Health Promotion and Wellbeing
     
  • Winner – Crème de la Crème Business Award for Outstanding Achievement
• • Winner – LGC and HSJ Sustainable Communities Awards 2009 - Building Sustainable Communities (Oxmoor – the physical aspects, Buttsgrove; garage redevelopment; Health Centre)
     
  • Winner – Best Companies 2009 3* (Extraordinary) Accreditation
     
  • Winner – Sunday Times Best Companies – 12th
     
  • Winner – RoSPA Occupational Health and Safety Gold Award 2009 (fifth year running)
     
  • Winner – RoSPA Occupational Health and Safety Gold Medal Award (given after winning five years in a row)
     
  • Finalist – 2009 Housing Heroes Award Procurement Team of the Year
     
  • Finalist – 2009 Housing Heroes Tenant Empowerment Team of the Year
     
  • Winner – RoSPA MORR Safety Gold Award 2009
     
  • Highly Commended – Bank of Scotland Social Enterprise Award
     
  • Winner – British Safety Council International Safety Award
     
  • Finalist – National Business Awards The Customer Focus Award (Regional)
     
  • Finalist – National Business Awards City and Guilds Employer of the Year Award (Regional)
     
  • Highly Commended – Enterprising Britain 2009 Awards (Ferry Project)
     
  • Finalist – London Excellence Awards 2009 Results Focus Award
     
  • Highly Commended – London Excellence Awards 2009 Customer Focus Award
     
  • Finalist – Regeneration and Renewal Awards 2009 Housing Association of the Year
     
  • Finalist – Personnel Today 2009 Employer Branding Award
     
  • Finalist – Sustainable Housing Awards 2009 Waste initiative Award (Ferry and Hope Social Enterprises)
     
  • Finalist – Sustainable Housing Awards 2009 Social Housing Provider of the Year, Corporate Sustainability award
     
  • Finalist – Fenland Enterprise Business Awards 2009 Training and Development Award - Ferry and Hope (Luminus)
     
  • Winner – Fenland Enterprise Business Awards 2009 Social Enterprise - Hope Social Enterprises
     
  • Finalist – UKHA CIH Inside Housing Awards 2009, Encouraging innovation and efficiency – Organisational Wholeness Strategy
     
  • Finalist – National Customer Services Awards 2009, Customer Service Management Team of the Year – Heads of Service
     
  • Finalist – National Customer Services Awards 2009, Customer Service Team of the Year – Response Repairs
     
  • Finalist – Peterborough Evening Telegraph Awards 2009, Customer Care Plus
     
  • Finalist – Peterborough Evening Telegraph Awards 2009, Workforce Development
     
  • Finalist – National Business Awards City and Guilds Employer of the Year Award (National)
     
  • Winner – Best Business Awards Employer of the Year
     
  • Finalist – Midlands Excellence Awards Learning and Development
• • Finalist – Cambridge Evening News Business Excellence Awards – Businessman of the Year (Dr Chan Abraham)
     
  • 16th – Sunday Times Best Companies
     
  • Winner – RoSPA Occupational Health and Safety Gold Award 2008 (fourth year running)
     
  • Winner – RoSPA MORR Safety Silver Award 2008
     
  • Winner – Charter Mark Reaccreditation 2008
     
  • Highly commended – National Customer Service Awards 2008 – Frontline Customer Service Team (Neighbourhood Wardens)
     
  • Winner – National Business Awards Employer of the Year (Regional)
     
  • Finalist – National Business Awards The 3i Growth Strategy of the Year Award (Regional)
     
  • Finalist – National Business Awards The Corporate Social Responsibility Award  (Regional)
     
  • Finalist – National Business Awards Employer of the Year (National)
     
  • Finalist – National Business Awards The Health, Work and Wellbeing Award (National)
     
  • Highly Commended – National Business Awards The Marketing Strategy of the Year Award (National)
     
  • Winner – NHF Neighbourhood Awards Communications Award (Openness and communication - the Luminus Way of Excellence)
     
  • Finalist – CTA UK Best Rural/Urban Community Transport 2008 (Out and About)
     
  • Finalist – CTA UK Best Rural/Urban Community Transport 2008 (MiDAS Driver of the Year – Peter Smith)
     
  • Highly commended – Youth Building UK 2008 Awards (16 to 25-year old category – Ben Smith)
• • Finalist – LGC/HSJ Partnership Award for Sustainable Communities
     
  • Winner – Cambridgeshire Recruitment Awards – Best recruitment practice
     
  • Winner – Cambridgeshire Recruitment Awards – Best induction programme
     
  • Finalist – Cambridgeshire Recruitment Awards – Unsung Hero (Michael Thayne)
     
  • Finalist – Cambridgeshire Recruitment Awards – People Growth award
     
  • Winner – Respect Award for Taking a Stand (James Douthwaite of Warboys, nominated by Mark Rebane)
     
  • Finalist – National Business Awards (Midlands & East of England region) Employer of the Year Award
     
  • Finalist – National Business Awards (Midlands & East of England region) Customer Focus Award
     
  • Winner – RoSPA Occupational Health and Safety Gold Award March 2007 (third year running)
     
  • Finalist – Housing Excellence Awards 2007 – Social Landlord of the Year
     
  • Finalist – Housing Excellence Awards 2007 – Best new affordable housing scheme of the Year (Ruth Bagnall Court)
     
  • Finalist – Housing Excellence Awards 2007 – Tenant care award of the Year (Neighbourhood Wardens)
     
  • Highly commended – National Customer Service Awards – Complaints Manager of the Year (Nazma Zulfiqar)
     
  • Finalist – National Customer Service Awards 2007 – Frontline Team of the Year (Lettings Team)
     
  • Winner – CIH UK Housing Excellence Awards 2007 – Sustaining and Regenerating Neighbourhoods
     
  • Finalist – CIH UK Housing Excellence Awards 2007 – Outstanding Achievement in England
     
  • Finalist – National Business Awards 2007 (National) – Health, Work & Well-being Award
     
  • Finalist – National Business Awards 2007  (National) – ClarityBlue Marketing Strategy of the Year Award
     
  • Finalist – National Business Awards 2007 (National) – Investors in People Outstanding Workplace of the Year Award
     
  • Winner – National Home Improvement Council – Local authorities and RSLs completed modernisations 2005/06
     
  • Finalist – National Home Improvement Council – Housing Association modernisations during 2005/06
  
  

• 2006
   

  • Winner – RoSPA Occupational Health & Safety Gold Award March 2006 
     
  • Winner – BBC Cambridgeshire Big Challenge Health Works 2006 – Most Improved Employer
     
  • Winner – BBC Cambridgeshire Big Challenge Health Works 2006 – Unsung Heroes (Angela Hamilton and Simone Russell)
     
  • Highly commended – Sustainable Communities Awards 2006 – Constructing Sustainable Communities
     
  • Highly commended – National Business Awards (Midlands & East of England) in the C&G  Employer of the year category July 2006 (sponsored by Orange)
     
  • Finalist – National Business Awards (Midlands & East of England) in the Award for Business Improvement through people category July 2006 (sponsored by Orange)
     
  • Winner – National Business Awards (Midlands & East of England) in the Customer Focus Award category July 2006 (sponsored by Orange)
     
  • Winner – National Business Awards (Midlands & East of England) in the HSE Health and Safety Award category July 2006 (sponsored by Orange)
     
  • Winner – Charter Mark Accreditation 2006
     
  • Winner – National Clean Air Gold Award 2006
     
  • Winner – CIH UK Housing Excellence Awards – Excellence in Promoting Community Cohesion (Mellissa Marshall)
     
  • Finalist – CIH UK Housing Excellence Awards – Outstanding Achievement in England
     
  • Highly commended – Peterborough Evening Telegraph – Workforce Development Award
     
  • Finalist – SupportActionNet Awards – Out and About scheme
     

  2005
   

  • Winner – RoSPA Occupational Health & Safety Gold Award March 2005
     
  • Finalist – National Business Awards (Midlands & East of England) in the HSE Health and Safety category July 2005 (sponsored by Orange)
     
  • Finalist – National Business Awards (Midlands & East of England) Employer of the Year July 2005
     
  • Highly  Commended – ODPM National Wardens Team Award September 2005
     
  • Winner – ODPM National Wardens Diversity Award (Mellissa Marshall, Travellers Liaison Officer) September 2005
     
  • Finalist – National Housing Federation iNbiz Awards for Performance (Arrears Recovery)
     

  2004
   

  • Winner – i2 Award for Inspiring Employee Commitment February 2004
     
  • Winner – National Homes Improvement Council Award for Best Value in Windows November  2004
     

  2003
   

  • Winner – Cambridgeshire Constabulary Award for Promoting Diversity June 2003
     

  2001
   

  • Winner – Neighbourhood Renewal Awards for Neighbourhood Wardens May 2001