Head of Asset Management & Customer Service

Angela Hamilton has been at Luminus since 2004 in a number of roles, including Customer Services Manager. Her background is project management and customer service, working in the finance industry. In 2015, Angela obtained an FdSc in Social and Affordable Housing at Anglia Ruskin University. She is a member of the Chartered Institute of Housing.

Promoted to Head of Asset Management & Customer Services in June 2016, Angela’s responsibilities include Customer Services, Complaint Resolution, Tenant Liaison, Reception, Corporate Administration, Service Centre, Works Planning, and all aspects of repairs, maintenance and asset management.

Angela enjoys helping others and making a real difference in the communities we serve. She also likes cooking, upcycling, healthy living and exercise.