Contact Us

01480 428333
Service Centre

For Reporting all repairs

Emergencies: Where a vital service has broken down and is likely to cause risk to you your family or neighbours, your home home or your belongings. This will be made safe within 24 hours. 

Emergency repairs include:
  • Gas & Central Heating problems (DO NOT ring the contractors direct)
  • Total loss of water supply
  • Major water leak (which is causing a flood)
  • Toilet blockage or toilet not flushing (where there is no alternative toilet in use)
  • Blocked flue to a boiler or open fire
  • Total loss of electric power

01480 428588
Neighbourhood Services

General tenancy enquiries concerning mutual exchanges, changes to tenancies, garden maintenance, service charges, lettings, boundaries, anti-social behaviour, tenancy disputes and Neighbourhood Wardens.
01480 428522
Revenues
Enquiries about your rent account.
01480 428521
Benefits Advice
- Sue Cargill
Advice about housing benefit and other benefits.
01480 428531
Tenant Liason Officer
- Linda Bevens

Enquiries about work being done in your home.

01480 428541
Tenant Involvement Officer
- Tracey Slater 
Information about how you can become involved with Luminus Group.

01480 428777
General Enquiries
(Luminus Group Services)                                 

Monday to Thursday 9.00 am - 5.00 pm and Fridays 9.00 am - 4.30 pm.

Related reading from the Luminus website
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Contact Luminus
Brook House
Ouse Walk
Huntingdon
PE29 3QW

Tel: 01480 428777
Fax: 01480 428555
[email protected]

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