Luminus building sails
Tenant Involvement

Luminus want to work with tenants to provide an excellent housing service.  We recognize that the most effective way of engaging tenants and leaseholders so that they have meaningful opportunities to shape services, is by actively offering flexible and varied methods of involvement.  To do this, we would encourage you to get involved in a number of different ways as shown on our Tenant Involvement Framework.

 

TSCF jigsaw 2009

 

Please click on the Opportunities for Involvement link to get a better understanding of each group’s objectives.

 

We also encourage involvement in a number of practical ways including:

   • Holding public meetings
   • Carrying out surveys/visiting people in their homes
   • Consulting individuals, for example, before carrying our major repairs or improvements to your

      home
   • Seeking feedback from you on the services you receive, through satisfaction surveys

 

For further information, contact Tracey Stone, Tenant Involvement Officer on 01480 428541 or email tracey.stone@luminus.org.uk

 

 

 

Related reading from the Luminus website
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Contact Luminus
Brook House
Ouse Walk
Huntingdon
PE29 3QW

Opening Hours:
Mon-Thurs: 9am-5pm
Fri: 9am-4.30 pm

Tel: 01480 428777
Fax: 01480 428555
info@luminus.org.uk

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